topic I do not have the email on file how can I change to a new email? in Get your taxes done using TurboTax

I do not have the email on file how can I change to a new email?

kristinacallicoat — Tue, 03 Feb 2026 19:59:19 GMT

How do I add another email

Re: I do not have the email on file how can I change to a new email?

DoninGA — Tue, 03 Feb 2026 20:02:54 GMT

See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/update-turbotax-account-information/L0YoC0H31_US_en_US

Re: I do not have the email on file how can I change to a new email?

CatinaT1 — Tue, 03 Feb 2026 20:03:25 GMT

You can change the email address associated with your account through your account settings.

Intuit uses a single sign in system for all Intuit products, so changing it here will also update it for any other Intuit products you use, such as QuickBooks or Credit Karma.

To Change Your Email Address:

Select Intuit Account located in the lower-left corner of your screen (near the Sign Out button).
On the Account Manager page, select the Sign in & security menu.
Select the Email address section.
Enter your new email address and then enter it again to confirm.
Enter your current password when prompted to verify the change.
Select Save.
Check your new email inbox for a verification link from Intuit and click it to finalize the update.

If you can't sign in at all, you can go to the Intuit Account Recovery page. This requires you to upload a photo of a government-issued ID to verify your identity.

Re: I do not have the email on file how can I change to a new email?

xmasbaby0 — Tue, 03 Feb 2026 20:04:12 GMT

UPDATE MY ACCOUNT

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

Re: I do not have the email on file how can I change to a new email?

CatinaT1 — Tue, 03 Feb 2026 20:04:37 GMT

You can change the email address associated with your account through your account settings.

Intuit uses a single sign in system for all Intuit products, so changing it here will also update it for any other Intuit products you use, such as QuickBooks or Credit Karma.

To Change Your Email Address:

Select Intuit Account located in the lower-left corner of your screen (near the Sign Out button).
On the Account Manager page, select the Sign in & security menu.
Select the Email address section.
Enter your new email address and then enter it again to confirm.
Enter your current password when prompted to verify the change.
Select Save.
Check your new email inbox for a verification link from Intuit and click it to finalize the update.

If you can't sign in at all, you can go to the Intuit Account Recovery page. This requires you to upload a photo of a government-issued ID to verify your identity.