https://ttlc.intuit.com/community/taxes/discussion/fraud/01/3746228#M1390105 <P>Turbo Tax changed my selection to a higher priced product without asking, and slipped in a new unavoidable $35 fee for direct deposit. I have had my time wasted by 2 customer service representatives. The first dropped the call after claiming I could not be heard and did not call back. The second said a refund code was getting emailed which never arrived. Doubling how much it costs to file taxes by deception is wrong. No one should be using Turbo Tax</P> Fri, 30 Jan 2026 15:19:44 GMT HardKnocks 2026-01-30T15:19:44Z https://ttlc.intuit.com/community/taxes/discussion/fraud/01/3746228#M1390105 <P>Turbo Tax changed my selection to a higher priced product without asking, and slipped in a new unavoidable $35 fee for direct deposit. I have had my time wasted by 2 customer service representatives. The first dropped the call after claiming I could not be heard and did not call back. The second said a refund code was getting emailed which never arrived. Doubling how much it costs to file taxes by deception is wrong. No one should be using Turbo Tax</P> Fri, 30 Jan 2026 15:19:44 GMT https://ttlc.intuit.com/community/taxes/discussion/fraud/01/3746228#M1390105 HardKnocks 2026-01-30T15:19:44Z