topic How to add another account to an email in Get your taxes done using TurboTax

How to add another account to an email

jenransdell — Mon, 26 Jan 2026 16:53:43 GMT

I share my email with my mom. I want her to do her taxes too with this email.

Re: How to add another account to an email

VolvoGirl — Mon, 26 Jan 2026 16:55:46 GMT

You can use the same email address for 5 accounts and returns.
You can start another return in TurboTax Online by:
Logging out if you are in your account
Choose what TurboTax Online product you want to use for the second return
https://turbotax.intuit.com/personal-taxes/compare/online

Create your account screen
Set up a new login for the second return
Start working on the new return

Or use the Desktop program. The Desktop program can do unlimited returns and efile 5 for free. And you can use any Desktop version, they all have the same forms. So you could use a lower version than you might need in the Online version.

Re: How to add another account to an email

xmasbaby0 — Mon, 26 Jan 2026 16:56:39 GMT

You can use the same email for up to five returns online, but --- and this is very important----each return needs its own account and its own user ID.

When you use online TurboTax software you get one return per fee.

Each return needs its own account and user ID. If you use the same account and user ID for a second return, the second one overwrites the first return and it is lost forever.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

Re: How to add another account to an email

J111000 — Fri, 06 Feb 2026 00:02:15 GMT

There doesn't seem to be a way to do this anymore.

Re: How to add another account to an email

RachelW33 — Fri, 06 Feb 2026 00:58:26 GMT

Unfortunately, you can no longer create more than one account per email address.

If you have created multiple accounts with one email in the past, you will still be able to access those. However, going forward, you will no longer be able to create new accounts with the same email address.

@J111000 @jenransdell

Re: How to add another account to an email

VolvoGirl — Fri, 06 Feb 2026 01:00:25 GMT

THANKS FOR THE UPDATE! I just tried to make a new user too, didn’t work.

Re: How to add another account to an email

DMichael — Sat, 28 Feb 2026 23:49:03 GMT

Yes, this is what I found as well. Why not? I have to file for my teenage kids...don't want to manage multiple email addresses.

Re: How to add another account to an email

VolvoGirl — Sat, 28 Feb 2026 23:52:42 GMT

It probably will be cheaper to buy the Desktop program to do multiple returns than to use the Online version. Desktop can do unlimited returns and efile 5 federal for free.

You can buy the Desktop Download program directly from Turbo Tax here,

https://turbotax.intuit.com/personal-taxes/cd-download/

For 2025 You will need Windows 11 or Mac OS Sonoma 14 or later

Re: How to add another account to an email

J111000 — Sun, 01 Mar 2026 00:14:43 GMT

I also am doing taxes for a minor child who qualifies for the free version, so there's no point buying the desktop version in this case.

Re: How to add another account to an email

dkraut12 — Thu, 02 Apr 2026 22:22:23 GMT

Use FreeTaxUSA for the kids (they allow multiple accounts per one email) and use TurboTax for yourself if you have things like consolidated 1099 forms. FreeTaxUSA handles simple returns with ease but folded like a cheap suit when I tried to import 1099 consolidated forms.