topic "We could not import this" CSV Error in Get your taxes done using TurboTax

"We could not import this" CSV Error

ikureiji — Wed, 14 Jan 2026 02:22:20 GMT

Hello, I'm trying to import a Crypto CSV using TurboTax Custom template.

Every time I try to upload that, I get the error 'We could not import this.' How can I fix it? Entering over 300 transactions manually isn't realistic. I don't have a service like Coinbase or Koinly to generate one CSV that contains everything, so I gathered the data myself and used the TurboTax template, but even that isn't working (screenshots attached for the error and the CSV). Please advise.

Error

CSV Sample

Re: "We could not import this" CSV Error

Mike9241 — Wed, 14 Jan 2026 06:40:44 GMT

The message I got was that the crypto section is not ready. Says by February, but updates have been late. Also, I don't see anything that suggests you have anything to report. I see only buys.

Re: "We could not import this" CSV Error

ikureiji — Wed, 14 Jan 2026 07:13:27 GMT

You have to report the date of lots you sold as far as I know so I did list the date of the buys then sales, not sure what do you mean by crypto not ready, it’s a plain CSV file.

Re: "We could not import this" CSV Error

VolvoGirl — Wed, 14 Jan 2026 21:00:15 GMT

It means that Turbo Tax is not ready to import it yet. There are many things not ready. Like the 1099R isn't available to enter until Jan 21.

Re: "We could not import this" CSV Error

Ulianovsky — Sat, 17 Jan 2026 19:00:30 GMT

In my case the csv extension is not listed as supported. Seems to me like the service is not ready yet this year.

Re: "We could not import this" CSV Error

JamesG1 — Mon, 19 Jan 2026 16:22:56 GMT

The way that you report your cryptocurrency activity may be changing. This tax year introduces a new IRS tax form 1099-DA Digital Asset Proceeds From Broker Transactions.

IRS Form 1099-DA is required to be filed by brokers dealing with digital assets like cryptocurrency and NFTs (non-fungible tokens). Brokers, digital trading platforms, payment processors, and hosted wallet providers have to issue this form for all digital asset sales or exchanges starting from January 1, 2025.

IRS Form 1099-DA will be used by brokers to report proceeds from (and in some cases, basis for) digital asset dispositions to you and the IRS.

For your 2025 tax return, the IRS form 1099-DA will report the following transactions:

Disposed, sold, exchanged or transferred ownership of digital assets:

For another digital asset
For U.S. dollars or other currency
In exchange or trade for property, goods or services in any amount
To pay for broker transaction costs with digital assets

Use IRS form 1099-DA and your other records to report your income on your tax return.

You must calculate basis before you file your tax return.

@Ulianovsky

@ikureiji

Re: "We could not import this" CSV Error

Ulianovsky — Mon, 19 Jan 2026 17:02:53 GMT

Thanks JamesG1. But then how to report proceeds from decentralized platforms? The 1099-DA only has the activity on the issuing broker and may not reflect proceeds correctly because of that. The only way to accurately report proceeds realized across numerous platforms (non-brokers) is by providing TurboTax with the csv, as it's been done before.

Re: &quot;We could not import this&quot; CSV Error

JamesG1 — Mon, 19 Jan 2026 18:02:53 GMT

You are correct that there will be activity that will not be reported on the new form. Understanding Your Form 1099-DA states:

For 2025, the Form 1099-DA filing requirements generally apply to U.S. brokers. This means that taxpayers transacting with foreign brokers, such as exchanges based outside the United States, may not receive a Form 1099-DA from that foreign broker. Any taxable transactions using foreign brokers must still be reported on your tax return.

We will learn more about how these transactions will be reported as the 1099-DA form implementation is rolled out.

@Ulianovsky

Re: &quot;We could not import this&quot; CSV Error

ikureiji — Mon, 19 Jan 2026 19:23:23 GMT

Why not just file a Form 8949 and Schedule D with all related info including decentralized transactions? Does it need to be 1099-DA? I don’t believe so.

We really need that custom CSV.

Re: "We could not import this" CSV Error

Ulianovsky — Sun, 01 Feb 2026 17:01:31 GMT

Intuit just clarified that the Gain/Loss csv is no longer supported. To enter transactions from arbitrary sources use instead the Universal Template csv.

The problem is that the instructions to upload the filled in template do not match the TurboTax UI and there's just no way to upload it. The actual path closest to the instructions is Wages & Income > Investment and Savings > Stocks, Cryptocurrency, Mutual Funds, Bonds, Other (1099-B, 1099-DA) > Add investments > Enter a different way > Upload. But that doesn't support csv files.

Re: "We could not import this" CSV Error

guanzo — Mon, 02 Feb 2026 03:10:23 GMT

I got ChatGPT to create a python script that converted my 8949 CSV to a TXF file and imported it to TurboTax desktop. I don't understand why they removed the CSV import. Now we have to jump through more hoops to get the same result. So unnecessary and anti-user.

Re: "We could not import this" CSV Error

IsabellaG — Wed, 04 Feb 2026 16:16:17 GMT

Currently, TurboTax supports the manual entry of IRS Form 1099-DA. We are in the process of enhancing our CSV import and upload features to make this process more seamless.

Timeline: We expect the new CSV import functionality to be available soon.
Supported Documents: Once live, the import/upload feature will support both 1099-DA and DigitalAssetGainLoss files.

If you are ready to file now, you can still enter your information manually. Otherwise, thank you for your patience while we get these automated tools ready for you!

Re: "We could not import this" CSV Error

Ulianovsky — Sun, 08 Feb 2026 17:16:20 GMT

Thanks for the update. Waiting for this to the be ready to move on with my filing. Many of us have way too many entries from different sources to type them manually. Thus the CSV being the only recourse.

Re: "We could not import this" CSV Error

rem84271 — Wed, 01 Apr 2026 17:33:30 GMT

Your post on Feb 4, 2026 stated "Timeline: We expect the new CSV import functionality to be available soon." Do you have an update on when the new CSV import functionality will be available? Will it be available prior to the Apr 15 filing deadline?

Re: "We could not import this" CSV Error

MonikaK1 — Wed, 01 Apr 2026 22:15:39 GMT

Please see this revised help article on entering information for your crypto transactions. It was just released earlier today.

There are now three ways to enter your crypto information in TurboTax:

Import your info directly from your crypto source (this is what we recommend, though it's not available for TurboTax Desktop)
Upload a PDF or TXF file
Enter your transactions manually

The revised instructions include steps to convert a CSV file to TXF file for download to TurboTax Desktop. TurboTax Desktop will not have the ability to import a CSV file.

@rem84271

topic "We could not import this" CSV Error in Get your taxes done using TurboTax

"We could not import this" CSV Error

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