topic I don’t think I’m signed into my account in Get your taxes done using TurboTax

I don’t think I’m signed into my account

angiehughitt — Tue, 13 Jan 2026 19:38:09 GMT

It’s bringing up my daughters account info

Re: I don’t think I’m signed into my account

xmasbaby0 — Tue, 13 Jan 2026 19:41:46 GMT

When you use online TurboTax software you get one return per fee. Did your daughter use your account after you prepared your 2024 return last year? If so, there is bad news:

Each return needs its own account and user ID. If you use the same account and user ID for a second return, the second one overwrites the first return and it is lost forever.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

If you are just in the wrong account:

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

Account Recovery

Re: I don’t think I’m signed into my account

DoninGA — Tue, 13 Jan 2026 19:44:11 GMT

The TurboTax online editions can only be used for one tax return per account and User ID. If you used your TurboTax account to complete your daughter's tax return after you had completed and filed your return, then your tax return is gone.

You will need to create a new account for yourself since the current account is for your daughter.

Go to the this TurboTax website and click on the Sign up button to create a new account - https://turbotax.intuit.com/