topic Unable to open TurboTax 2025 after earlier use. in Get your taxes done using TurboTax

Unable to open TurboTax 2025 after earlier use.

Curt14 — Mon, 12 Jan 2026 20:41:53 GMT

After using TT 2025 for several weeks, and entering much data, I can't open program by clicking desktop icon. Can't run as administrator. Suggestions? If I uninstall and re-install, do I lose data I have entered?

Curt

Re: Unable to open TurboTax 2025 after earlier use.

VolvoGirl — Mon, 12 Jan 2026 21:03:16 GMT

No you won't lose your data. Your return is kept in a separate file ending in .tax2025. Are you on Windows or Mac? In Windows it should be in your Documents then in a Turbo Tax folder. OR search your computer for all files ending in .tax or .tax2025. You should save a backup of it by copying it to a flash drive or something external.

Yes try reinstalling the program.

Re: Unable to open TurboTax 2025 after earlier use.

Curt14 — Tue, 13 Jan 2026 01:11:56 GMT

Thanks Volvo Girl The reinstall worked, and now can load program!