topic how to transfer 2024 Turbotax software to new computer with window 11? I have license code used on 2024 tax return with my old computer with window 10. in Get your taxes done using TurboTax

how to transfer 2024 Turbotax software to new computer with window 11? I have license code used on 2024 tax return with my old computer with window 10.

kyoung3841 — Fri, 12 Dec 2025 16:12:37 GMT

please connect to someone who can guide me

Re: how to transfer 2024 Turbotax software to new computer with window 11? I have license code used on 2024 tax return with my old computer with window 10.

VolvoGirl — Fri, 12 Dec 2025 17:03:34 GMT

Since you now have to log into an Intuit Account when you first install it, all your downloads and licenses are listed there (even if you bought it from somewhere else) so if you need to install it again or install on another computer, even on the other operating system (Windows, Mac) you can download it again. And the download will have all the updates.

Sign onto your account here to download the program and to get the license code
https://accounts.intuit.com/app/account-manager/productsBilling/turbotax

If you can't find your download, use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery

Do you need to prepare a 2024 return or want to open your 2024 return or just transfer 2024 into 2025?

What I would do on the old computer, is copy the whole Turbo Tax folder that is under your Documents. That should be where the .tax files and pdf files are stored. Also if you haven't done it, I would open each year in the program and save it as a pdf file, go to FILE - SAVE TO PDF so you don't need the program installed to view your return. Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them. Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.

You only need the tax return data file ending in .tax2023 to transfer into 2024 or .tax2024 to transfer into next year. You don't need to install older programs unless you need to amend or you didn't save the pdf file.

Re: how to transfer 2024 Turbotax software to new computer with window 11? I have license code used on 2024 tax return with my old computer with window 10.

sticklog — Fri, 23 Jan 2026 00:19:02 GMT

How do I post a new topic question? I've tried every possible link and unable to find, Thanks

Re: how to transfer 2024 Turbotax software to new computer with window 11? I have license code used on 2024 tax return with my old computer with window 10.

VolvoGirl — Fri, 23 Jan 2026 00:23:09 GMT

At the bottom of this screen is Post a new question.

Re: how to transfer 2024 Turbotax software to new computer with window 11? I have license code used on 2024 tax return with my old computer with window 10.

sticklog — Fri, 23 Jan 2026 00:35:40 GMT

Thanks, as soon as I posted the question I found it.

Re: how to transfer 2024 Turbotax software to new computer with window 11? I have license code used on 2024 tax return with my old computer with window 10.

Margy21 — Thu, 12 Feb 2026 18:25:05 GMT

Hi,

I did download my 2024 software in my new computer but its empty, can't access the files that I did last year. are you saying that there is no way to access all the files except for the PDF files that I saved?

Thank you for your help.

Re: how to transfer 2024 Turbotax software to new computer with window 11? I have license code used on 2024 tax return with my old computer with window 10.

DoninGA — Thu, 12 Feb 2026 18:28:32 GMT

@Margy21 You should have also saved the 2024 tax data file from the old computer or from the online edition, depending on which TurboTax program you used. The 2024 tax data file will have a file extension of .tax2024.

Using the desktop editions, the default location for saving the tax data file and PDF saved is in the TurboTax folder within the Documents directory.