turbotax web site

SugarAuntie — Fri, 12 Dec 2025 14:14:24 GMT

I have only utter disgust for this company, Intuit.

Intuit seems to be adamant that people use their online interface to input their tax information rather than downloading and using a desktop product.

I had to call support to find the purchase page, after 30 minutes of utter frustration...Sylvia from the help desk emailed a link, but did not help me to navigate there from the home page.. Searching found the download page, but no way did it get me to the purchase a license page.

Even then, Intuit tried to bait and switch me to buy the online service. There is NO way I want my sensitive financial information on some cloud server, only to be hacked by some nefarious Russians.

Then the price showed 52.50, but I was charged $70.

Also, my Windows 10 laptop cannot run this software, and I cannot upgrade it to Windows 11. BUMMER!!! Why can't the programmers make it compatible with Windows 10? All their previous versions did.

There is an astronomical amount of grief I have every year with this customer-unfriendly company.

Once I get the software installed, it is fine. The product is good, but the company stinks.

Re: turbotax web site

M-MTax — Fri, 12 Dec 2025 18:16:06 GMT

@SugarAuntie wrote:
The product is good, but the company stinks.

The describes a huge number of companies and products and the only resolution is to look elsewhere.

topic turbotax web site in Get your taxes done using TurboTax

turbotax web site

Re: turbotax web site