Activation issue for 2025

MarkMcH — Sat, 06 Dec 2025 12:36:08 GMT

Been using TurboTax for 20 years, never had an activation issue, until this year. There is a code on the screen at the activation step. I can only see the last 4, but it is the code and when I click on the box there is a green check mark. There is a message above the box that reads "there is a license code for this account". I can also see 0-5 used. When I click on activate, I get the error code 605, and this code is not valid. This is very frustrating, nothing should be this difficult.

Re: Activation issue for 2025

M-MTax — Sat, 06 Dec 2025 15:57:29 GMT

See https://ttlc.intuit.com/community/taxes/discussion/error-code-605/00/3488529

topic Re: Activation issue for 2025 in Get your taxes done using TurboTax

Activation issue for 2025

Re: Activation issue for 2025