topic Has anyone had any luck using the link that Intuit Turbotax sent via email for a 30% discount? in Get your taxes done using TurboTax

Has anyone had any luck using the link that Intuit Turbotax sent via email for a 30% discount?

zla777 — Fri, 05 Dec 2025 14:46:58 GMT

I followed the link this morning and upon signing into my account I received a message that my account was not eligible for the discount. Why send me a customized email telling me I have a discount only to tell me I'm not eligible? This is shady.

Re: Has anyone had any luck using the link that Intuit Turbotax sent via email for a 30% discount?

xmasbaby0 — Fri, 05 Dec 2025 15:09:17 GMT

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh