topic Lost my TT Home & Business 2020 Key and when I updated my computer from Win-10 to Win-11 it made me reenter the key to every year - recoverable without the disk? in Get your taxes done using TurboTax

Lost my TT Home & Business 2020 Key and when I updated my computer from Win-10 to Win-11 it made me reenter the key to every year - recoverable without the disk?

JohnH1 — Thu, 04 Dec 2025 20:55:26 GMT

I had the number written down bit it was incomplete . . .

Re: Lost my TT Home & Business 2020 Key and when I updated my computer from Win-10 to Win-11 it made me reenter the key to every year - recoverable without the disk?

M-MTax — Thu, 04 Dec 2025 21:00:49 GMT

Maybe someone else will jump in here, but I don't believe you can activate a 2020 version of TurboTax at this point.

Currently, Intuit is only supporting tax years 2022-2025 with respect to their activation servers.

Perhaps someone else on the board can assist.

Re: Lost my TT Home & Business 2020 Key and when I updated my computer from Win-10 to Win-11 it made me reenter the key to every year - recoverable without the disk?

VolvoGirl — Thu, 04 Dec 2025 21:33:24 GMT

Hmm, I didn't need my codes. I have Home & Business. In June 2025 I upgraded my Windows 10 laptop to Windows 11. All my Turbo Tax programs back to 2019 were still installed and work. Even the years before 2022 that are unsupported. I didn't need to reinstall them or reenter the License Code for any of them.

But if you don't have 2021 and prior working then you won't be able to reinstall it even if you have the License Code key. They have stopped supporting 2021 so you can't install them or update them or download any state programs you need.

Re: Lost my TT Home & Business 2020 Key and when I updated my computer from Win-10 to Win-11 it made me reenter the key to every year - recoverable without the disk?

M-MTax — Thu, 04 Dec 2025 21:46:49 GMT

@VolvoGirl wrote:
I didn't need to.....reenter the License Code for any of them.

They're probably hiding somewhere in your Windows registry and they made it through the upgrade intact.

Re: Lost my TT Home & Business 2020 Key and when I updated my computer from Win-10 to Win-11 it made me reenter the key to every year - recoverable without the disk?

JohnH1 — Wed, 10 Dec 2025 17:10:01 GMT

I did not have to reinstall after upgrading Win-10 to Win-11 but all three years I had installed updated when I opened the program and then required me to enter the codes again. I had 2020 and 2021 but lost my code for 2022 Home & Business. But I also entered a new Windows Key because I upgraded from Win-10 home to Win-11 Pro. I wonder if they would have worked if I have tested them before entering a new Windows key code.