topic I need to load TT 2023 to reprint returns but am being required to reactivate the software. I get an error saying the license code is assigned to a different account. in Get your taxes done using TurboTax

topic I need to load TT 2023 to reprint returns but am being required to reactivate the software. I get an error saying the license code is assigned to a different account. in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-need-to-load-tt-2023-to-reprint-returns-but-am-being-required-to-reactivate-the-software-i-get-an/01/3712507#M1374844 I also had similar problems activating 2024 after trying to run it last month. An agent helped then, but now I can't get the chat AI to connect me with an agent 'until I start working on a new return. Wed, 19 Nov 2025 10:20:02 GMT sdbrehm 2025-11-19T10:20:02Z I need to load TT 2023 to reprint returns but am being required to reactivate the software. I get an error saying the license code is assigned to a different account. https://ttlc.intuit.com/community/taxes/discussion/i-need-to-load-tt-2023-to-reprint-returns-but-am-being-required-to-reactivate-the-software-i-get-an/01/3712507#M1374844 I also had similar problems activating 2024 after trying to run it last month. An agent helped then, but now I can't get the chat AI to connect me with an agent 'until I start working on a new return. Wed, 19 Nov 2025 10:20:02 GMT https://ttlc.intuit.com/community/taxes/discussion/i-need-to-load-tt-2023-to-reprint-returns-but-am-being-required-to-reactivate-the-software-i-get-an/01/3712507#M1374844 sdbrehm 2025-11-19T10:20:02Z