I started my 2024 return and did not submit it. I went to complete it today and don't see any of the information and it gives the option to click and buy the software.Why

championkeith2012 — Sat, 15 Nov 2025 10:07:11 GMT

Is it too late in the year where I can't pay for turbo tax out of my federal refund. I don't owe money in and nothing preventing me from filing

Re: I started my 2024 return and did not submit it. I went to complete it today and don't see any of the information and it gives the option to click and buy the software.Why

xmasbaby0 — Sat, 15 Nov 2025 13:32:49 GMT

You will not be able to use "refund processing" now because e-filing is permanently closed for 2024 returns. Your fees must be paid upfront using a credit or debit card. Your 2024 return has to be filed by mail in an envelope.

You will be able to access the 2024 return you started by using the exact same account and user ID that you used when you started it. But you can no longer use online software for any further changes.

Online tax preparation and e-filing for 2024 returns is now permanently closed. The system is in transition from 2024 to 2025.

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2024 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

topic I started my 2024 return and did not submit it. I went to complete it today and don't see any of the information and it gives the option to click and buy the software.Why in Get your taxes done using TurboTax

I started my 2024 return and did not submit it. I went to complete it today and don't see any of the information and it gives the option to click and buy the software.Why

Re: I started my 2024 return and did not submit it. I went to complete it today and don't see any of the information and it gives the option to click and buy the software.Why