https://ttlc.intuit.com/community/taxes/discussion/trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen-dows/01/3711471#M1374235 Can not activate desktop version Wed, 04 Feb 2026 08:10:23 GMT ncloggers 2026-02-04T08:10:23Z https://ttlc.intuit.com/community/taxes/discussion/trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen-dows/01/3711471#M1374235 Can not activate desktop version Wed, 04 Feb 2026 08:10:23 GMT https://ttlc.intuit.com/community/taxes/discussion/trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen-dows/01/3711471#M1374235 ncloggers 2026-02-04T08:10:23Z https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen/01/3711507#M1374246 <P>Do you not have the option to "Continue on Desktop"? See the screen shot below.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TTOPremier_Offer2025 Continue.png" style="width: 618px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/51293i9BA3A62014192669/image-size/large?v=v2&amp;px=999" role="button" title="TTOPremier_Offer2025 Continue.png" alt="TTOPremier_Offer2025 Continue.png" /></span></P> <P>&nbsp;</P> Tue, 11 Nov 2025 15:00:33 GMT https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen/01/3711507#M1374246 rjs 2025-11-11T15:00:33Z https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen/01/3711515#M1374254 <P>Have you downloaded and installed the desktop program?&nbsp; Sounds like you don't have the system requirements?&nbsp; Are you on Windows or Mac?</P><P>&nbsp;</P><P>2024 &amp; 2025 Turbo Tax Desktop Download System Requirements. For 2025 you will need Windows 11 or later or Mac OS Sonoma 14 or later (newer). Click on the 2025 tab at the top.<BR /><A href="https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements" target="_blank">https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements</A></P><P>&nbsp;</P><P>Are you&nbsp; using these steps?</P><P>How to get started with the Desktop program, install and activate it<BR /><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd</A></P> Tue, 11 Nov 2025 16:08:30 GMT https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen/01/3711515#M1374254 VolvoGirl 2025-11-11T16:08:30Z https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen/01/3722264#M1379207 <P>I get the same screen and I am wondering why TurboTax is trying to get me to switch to the online version.</P> Thu, 08 Jan 2026 22:31:14 GMT https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-activate-downloaded-desktop-version-keeps-asking-is-i-want-to-do-online-option-screen/01/3722264#M1379207 JeffW 2026-01-08T22:31:14Z