https://ttlc.intuit.com/community/taxes/discussion/i-need-to-get-my-2024-taxes-completed-and-having-issues-with-doing-so-help/01/3710974#M1373983 logged onto turbotax but can't access the areas that need to be completed Wed, 04 Feb 2026 08:11:00 GMT yama1967 2026-02-04T08:11:00Z https://ttlc.intuit.com/community/taxes/discussion/i-need-to-get-my-2024-taxes-completed-and-having-issues-with-doing-so-help/01/3710974#M1373983 logged onto turbotax but can't access the areas that need to be completed Wed, 04 Feb 2026 08:11:00 GMT https://ttlc.intuit.com/community/taxes/discussion/i-need-to-get-my-2024-taxes-completed-and-having-issues-with-doing-so-help/01/3710974#M1373983 yama1967 2026-02-04T08:11:00Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-get-my-2024-taxes-completed-and-having-issues-with-doing-so-help/01/3710978#M1373985 <P>You cannot use online TT software now. &nbsp;It has closed. &nbsp;You can finish preparing your 2024 return by using the downloaded desktop software on a full PC or Mac, and mail your return.</P> <P>&nbsp;</P> <P>Online tax preparation and e-filing for 2024<SPAN class="Apple-converted-space">&nbsp; </SPAN>returns is now permanently closed.<SPAN class="Apple-converted-space">&nbsp; </SPAN>The system is in transition from 2024 to 2025.</P> <P><SPAN class="Apple-converted-space">&nbsp;&nbsp;</SPAN></P> <P>Now it is too late<SPAN><STRONG><I>&nbsp;</I></STRONG></SPAN>to use online software or to e-file. If you have any changes/corrections at all to make to your 2024 return, you now have to complete it using desktop software, which you must download to a full PC or Mac<SPAN class="Apple-converted-space">&nbsp; </SPAN>(not to a mobile device).Then you need to print, sign and mail it.</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe</A></P> <P>&nbsp;</P> <P>If you already paid for your online software you can ask customer support for a download of the desktop software.</P> <P>&nbsp;</P> <P>They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday</P> <P>&nbsp;</P> <P><SPAN><A href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number" target="_blank">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</A></SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>If you are getting a refund, there is no penalty for filing late.<SPAN class="Apple-converted-space">&nbsp; </SPAN>If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Only the IRS will calculate this—TurboTax will not calculate it.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.</P> <P>&nbsp;</P> <P>Federal and state returns must be in separate envelopes and they are mailed to different addresses.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Read the mailing instructions that print with your tax return carefully so you mail them to<SPAN class="Apple-converted-space">&nbsp;</SPAN></P> <P>&nbsp;</P> Thu, 06 Nov 2025 01:18:15 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-get-my-2024-taxes-completed-and-having-issues-with-doing-so-help/01/3710978#M1373985 xmasbaby0 2025-11-06T01:18:15Z