topic State Fee in Get your taxes done using TurboTax

State Fee

user17603685756 — Mon, 13 Oct 2025 15:21:54 GMT

My TurboTax included a $10 credit for a State tax program.

It showed that the cost to file would be 25-10 = 15.00.

However, when I went to pay for it, it gave me two choices, pay $25 with a credit card or deduct $40 from my refund. Why wasn't the credit given?

Re: State Fee

xmasbaby0 — Mon, 13 Oct 2025 15:25:20 GMT

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

Re: State Fee

VolvoGirl — Mon, 13 Oct 2025 16:15:09 GMT

@user17603685756 Sorry, The Desktop $10 credit from Costco and Sam’s expired on April 30, 2025. See this post

https://ttlc.intuit.com/community/state-taxes/discussion/turbotax-desktop-10-credit-available-at-wholesale-clubs-falsely-listed-as-available-in-the-app-even/00/3705175