topic Re: how to reach a live person for turbo tax support? in Get your taxes done using TurboTax

how to reach a live person for turbo tax support?

renluo1 — Wed, 04 Feb 2026 08:07:58 GMT

right now the AI agent just mocked me and make circles

Re: how to reach a live person for turbo tax support?

VolvoGirl — Thu, 09 Oct 2025 05:43:22 GMT

Or you can try posting your questions here in this forum, it might be faster. How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Re: how to reach a live person for turbo tax support?

xmasbaby0 — Thu, 09 Oct 2025 11:43:20 GMT

You posted your question late at night. Customer support is available Monday - Friday from 5 a.m. to 5 p.m. Pacific time.

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh