topic cancel order in Get your taxes done using TurboTax

cancel order

ordonez — Tue, 07 Oct 2025 23:45:07 GMT

I paid for a desktop download and realized that it had already. I am looking to cancel the new purchase just made. Order number [removed]. I need 2025. I just call to the bank to stop the payment.

Re: cancel order

DoninGA — Tue, 07 Oct 2025 18:20:20 GMT

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Re: cancel order

SteamTrain — Tue, 07 Oct 2025 19:42:48 GMT

And 2025 won't be issued until late Nov or Early Dec.

Even then it won't have all of the 2025 changes in it yet.

It'll be mostly ready by mid Jan of 2026 for the simplest stuff, but some forms may not be ready until mid-Late Feb......like for certain tax credits.