topic Re: Can't refile taxes after fixing PIN error in Get your taxes done using TurboTax

Can't refile taxes after fixing PIN error

waxdoll — Sat, 04 Oct 2025 17:33:54 GMT

Return was rejected because of missing IP PIN. I added the PIN and refiled. It didn't work. I got this. . .

"TurboTax was unable to send your return to the Intuit Electronic Filing Center, for the following reason:

Transmission failed: The submission is a duplicate of one that was previously received.. Please contact customer support.

Looks like we've had a technical hiccup."

How can it be received and also rejected. It was definitely rejected.

Re: Can't refile taxes after fixing PIN error

waxdoll — Sat, 04 Oct 2025 18:55:39 GMT

And clearing out your cache does not help.

Re: Can't refile taxes after fixing PIN error

DoninGA — Sat, 04 Oct 2025 19:01:41 GMT

Sounds like a 2024 tax return with your Social Security number has already been filed.

If you did not file a 2024 federal tax return and you know a return with your SSN was not filed on someone else's tax return you should contact TurboTax support for assistance.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Re: Can't refile taxes after fixing PIN error

waxdoll — Sat, 04 Oct 2025 19:13:27 GMT

Turbotax IT says my return has not been received by TT. There is no duplicate.

Re: Can't refile taxes after fixing PIN error

waxdoll — Sun, 05 Oct 2025 17:42:52 GMT

Here is the issue. When I initially filed, I filed federal and state. Imbedded in the state return is an LLC. Only the LLC was accepted. So after fixing the PIN issue, I couldn't refile both fed and state because LLC had been accepted. That was the duplicate. I was able to file fed by itself, but filing state still gives me the duplicate error. TT does not give me the option of not filing LLC with state. I am going to have to figure out a way to remove the LLC from the state return for e-file to work.

Re: Can't refile taxes after fixing PIN error

jacobsan — Sat, 11 Apr 2026 17:04:18 GMT

Were you able to refile electronically? What did you have to do?