topic Re: Moving TuroTax software to a new computer/ in Get your taxes done using TurboTax

Moving TuroTax software to a new computer/

user17587462525 — Wed, 24 Sep 2025 20:44:09 GMT

I have a new computer and want to transfer TurboTax for the years 2024, 2023,and 2022 to my new computer. I found 2024 on line and reinstalled it using the license code that came with the original TurboTax.

However I still need to install the other two years but cant find installable files on line. I have the license codes for those two years.

Thanks.

Re: Moving TuroTax software to a new computer/

GabiU — Thu, 25 Sep 2025 23:43:02 GMT

Hi there!
Have you tried signing into your Intuit account? Visit the prior year page and select "access it here" or try signing into your Account.

Re: Moving TuroTax software to a new computer/

MichaelinMichigan — Sat, 27 Sep 2025 19:31:52 GMT

Going into TurboTax resulted in only a single year(2024) being available which i downloaded.

What i still need are TurboTax for 2023 and 2022.

Re: Moving TuroTax software to a new computer/

mesquitebean — Sat, 27 Sep 2025 22:07:09 GMT

@MichaelinMichigan wrote:
Going into TurboTax resulted in only a single year(2024) being available which i downloaded.
What i still need are TurboTax for 2023 and 2022.

Were those other 2 years also purchased from TurboTax as opposed to an authorized retailer? The installation files may be in another account. Many users end up with more than 1 account without realizing it. Here's how to check:

You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.