topic Re: Nothing on refund eta in Get your taxes done using TurboTax

Nothing on refund eta

rhharrod — Sat, 19 Jul 2025 19:42:35 GMT

Re: Nothing on refund eta

xmasbaby0 — Sat, 19 Jul 2025 19:45:11 GMT

To check on regular tax refund status via automated phone, call 800-829-1954.

Federal and state refunds come from completely separate entities. There is no rule as to which one will come in first or how long it will be between their arrival in your account.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst

Re: Nothing on refund eta

rhharrod — Tue, 22 Jul 2025 18:52:15 GMT

Lo9k as stated i email and on phone call to TurboTax the information you have me enter comes back with it's wrong so I can't check federal or state refund. The representative on phone was absolutely no help.

I'm concerned that you didn't do something right and both returns are held up.

Just what did I pay for with you?

I need help?

Re: Nothing on refund eta

xmasbaby0 — Tue, 22 Jul 2025 19:00:24 GMT

TurboTax gets no information after you file your tax return. You paid for the use of do-it-yourself tax software. Once your return is filed, the IRS is in control. TurboTax does not track your refund and cannot tell you when it will arrive.

If nothing is showing up on the IRS refund site or your state's refund site, first you need to check and see if your e-file was accepted or rejected. If it was accepted, then you need to make sure you are using the correct information on the refund sites.

DID YOU E-FILE?

Did you e-file? Did you go through all three steps of the FILE section and click a big orange button that said “Transmit my returns now?”

When you e-file your return you will get two emails from TurboTax. The first one will say your return has been transmitted; the second one will tell you the IRS has accepted or rejected your federal e-file. If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.

Check your e-file status:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

What does it say in your account? Does it show that the return was accepted? Or does it say something else---like "rejected," "printed," or "ready to mail?”

If the returns were rejected, you will need to fix them and re-file, or print, sign and mail the returns.

If the returns were accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund. Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

Your federal refund amount is on line 35a of your Form 1040

https://www.irs.gov/refunds