topic Re: Transmit Button Message in Get your taxes done using TurboTax

Transmit Button Message

patamelia — Sat, 14 Jun 2025 14:07:50 GMT

Hello,

I went through the whole filing process and by transmit I get the message:

You have reached your e-file limit. I tried transmitting again and got the same message with warning about not more than 5 files. I only hit the transmit button 2x.

I never got a CAPTCHA message after hitting the transmit button or a: YOUR RETURNS HAVE BEEN SENT message. And by Check your E-File Status I get a blank screen.

Very frustrating, For my third try I went back to final steps and got this message: YOU DID IT. I don't know if it worked or not. Last year I couldn’t transmit without a telephone number, but the Dummy Number= [phone number removed] was carried over.

I use Firefox as default browser, I don’t understand why Turbotax needs it. I have a VTP and have Cache cookies not forbidden, No UBLOCK or AD Blocker or POP-UP. But can that be the problem?

Since Turbotax says :You DID IT, It thinks the file was sent. I don’t want to file another Return and have it maybe counted as an extra return.

What should I do?

HELPPP! And Thanks in advance!

Re: Transmit Button Message

fanfare — Sat, 14 Jun 2025 19:57:24 GMT

after filing, look for the ACCEPTED or REJECTED message from IRS.

@patamelia

Re: Transmit Button Message

patamelia — Sun, 15 Jun 2025 17:02:37 GMT

Thanks for answering. Since Turbotax did not send a confirmation message like they always do normally: Your Returns Have Been Sent. I am not sure the transmission to Turbotax worked.

I read about the Transmit Button not working and not receiving a CATPCHA Pop-Up. I think this could be the problem. I also used a VTP and had Pop-ups blocked and didn't clear the Cache and cookies in Firefox-so I am not sure and also I tried again to send and so I am not sure. I got the error message about more than 5 files -2x, so I stopped and will call Turbotax tomorrow.

It is only a single tax return. Will post solution.

Re: Transmit Button Message

JotikaT2 — Mon, 16 Jun 2025 19:10:06 GMT

Please contact us for further assistance.

@patamelia