topic Can I return software that has not been downloaded? in Get your taxes done using TurboTax

Can I return software that has not been downloaded?

FMiller740 — Wed, 04 Feb 2026 06:59:39 GMT

Re: Can I return software that has not been downloaded?

VolvoGirl — Thu, 29 May 2025 23:38:03 GMT

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund.

Turbo Tax Refund request form

How do I request a refund for my TurboTax product?

Re: Can I return software that has not been downloaded?

xmasbaby0 — Thu, 29 May 2025 23:35:34 GMT

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2