No one helping with amendment

raviraju88 — Fri, 25 Apr 2025 18:53:50 GMT

I had opted for full service and after my taxes were filed, I found some issues. My RSU ownership was not declared in form 8938 and I tried to reach back for help with amendment. When I purchase full service, Turbotax bragged about how awesome they are with helping amendment, audit etc. Now, here we are! First I was assigned a person who stopped responding, then a new person who only work for few hours on week day and cannot talk to me on phone. I tried to call the customer service and spoke with someone and explained my issue, they just dropped my call. Not sure why the service has gotten so terrible. Looks like I need to find someone outside Turbotax to work with moving forward

Re: No one helping with amendment

CatinaT1 — Fri, 25 Apr 2025 19:10:05 GMT

Follow the instructions here to connect with a tax expert. How do I connect with a tax expert in TurboTax Live?

topic Re: No one helping with amendment in Get your taxes done using TurboTax

No one helping with amendment

Re: No one helping with amendment