topic Re: Account Activity is empty in Get your taxes done using TurboTax

Account Activity is empty

mrm2048 — Fri, 18 Apr 2025 23:12:46 GMT

I'm trying to view my sign-in history. I go to my account settings -> Sign in & Security -> Account Activity page, but the page doesn't display anything. It's empty. This happens while I have two sessions on two separate devices open. Can someone please guide me on this?

Re: Account Activity is empty

CatinaT1 — Mon, 21 Apr 2025 17:33:09 GMT

You can try these steps to resolve if you are using the online version:

Clearing your Cache and Cookies
Using a different browser
Opening an Incognito Window

Re: Account Activity is empty

mrm2048 — Sun, 27 Apr 2025 05:09:08 GMT

Tried all those, still doesn't work.

Re: Account Activity is empty

CatinaT1 — Mon, 28 Apr 2025 13:55:48 GMT

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

Re: just beginning

Calerosh — Fri, 23 May 2025 00:23:39 GMT

I'm going to post my doggie.... as soon as I get one...