topic Re: message - Oops, something went wrong. Please try again. in Get your taxes done using TurboTax

message - Oops, something went wrong. Please try again.

petersontr — Wed, 16 Apr 2025 01:10:51 GMT

I keep getting this message after it says it was able to retrieve my information from last year and I hit continue. This is keeping me from starting my return.

Re: message - Oops, something went wrong. Please try again.

petersontr — Wed, 16 Apr 2025 01:13:38 GMT

I've cleared all my history, tried multiple browsers and keep getting this same error. I'm also not able to get a response in chat because I've not started my return.

Re: message - Oops, something went wrong. Please try again.

petersontr — Wed, 16 Apr 2025 01:41:57 GMT

This problem is still going on. I've now restarted this computer, tried a different computer and tried an ipad. I cannot get any browser to work.

Re: message - Oops, something went wrong. Please try again.

NicolleR1 — Wed, 16 Apr 2025 14:54:21 GMT

Contact Customer Support for further assistance by clicking the link below

TurboTax Phone Number