I have a turbo tax deluxe code from purchasing it but it keeps trying to charge me the premium price

pkuphaldt — Wed, 04 Feb 2026 05:01:30 GMT

Re: I have a turbo tax deluxe code from purchasing it but it keeps trying to charge me the premium price

VolvoGirl — Tue, 15 Apr 2025 03:22:40 GMT

Did you buy the Desktop program and have the 16 digit License Code? Sounds like you are in the Online version instead of the program you bought.

You need to download and install the Desktop program. Do you need help installing the Desktop program? How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd

If you started in the Online version you can switch to the Desktop program and continue without paying for Online. How to switch…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129