topic Downloaded program in Get your taxes done using TurboTax

Downloaded program

cambrian321 — Fri, 11 Apr 2025 20:37:22 GMT

There's no search tab at the top right of my screen so I can get back to my federal return to make changes, just a search button that gets me to some BOT turbotax assistant, After not answering the first question, I punch ask next question and I don't even get a box to type anything in. Is there a simple way to get back to a particular form, like just click on a tab and write in the form? There used to be ......

Re: Downloaded program

VolvoGirl — Fri, 11 Apr 2025 20:42:28 GMT

I have Home & Business too. Can’t you just close the search box? Like an X in the upper right? You can go to any section by clicking the menu tabs at the top like click on Personal then Personal Income or Deductions, etc. Where do you want to go to?

Here’s what I found about Search In the Windows Desktop program……

When you click on SEARCH in the upper right you either get the Turbo Tax Digital Assistant or the Turbo Tax Help box depending if you are signed in. I have gotten the Jump to links using both ways. In the Desktop program you can sign in or sign out of your account under FILE on the top menu.

If you are signed in it will say Signed in as [name] under File. SEARCH will open the Digital Assistant like a chat box. Go to the bottom and type your search then click the send arrow on the right side.

If you are signed out, it will say Sign in under File. The SEARCH box will ask you to sign in. If you get a window asking you to sign in, don't sign in. Click the X in the top right corner to get rid of the sign in window. Then you will have the Search box where you enter your search at the top of the box.

Re: Downloaded program

DoninGA — Fri, 11 Apr 2025 20:43:33 GMT

Here is how to remove the AI bot (which is more trouble than it is worth) -

Click on the File menu at the top left of the desktop program screen

Click on Sign in as (Your User ID)

Click on Sign out and on Sign out again

Click on Search

Click on the X in the upper right of the Sign in window

You can now use Search as originally designed to be used