topic Can't upgrade even though it tells me to. All versions are greyed out but the individual business. I'm retired! What is wrong with TurboTax? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/can-t-upgrade-even-though-it-tells-me-to-all-versions-are-greyed-out-but-the-individual-business-i-m/01/320675#M134555 Mon, 03 Jun 2019 19:10:47 GMT wb5lik 2019-06-03T19:10:47Z Can't upgrade even though it tells me to. All versions are greyed out but the individual business. I'm retired! What is wrong with TurboTax? https://ttlc.intuit.com/community/taxes/discussion/can-t-upgrade-even-though-it-tells-me-to-all-versions-are-greyed-out-but-the-individual-business-i-m/01/320675#M134555 Mon, 03 Jun 2019 19:10:47 GMT https://ttlc.intuit.com/community/taxes/discussion/can-t-upgrade-even-though-it-tells-me-to-all-versions-are-greyed-out-but-the-individual-business-i-m/01/320675#M134555 wb5lik 2019-06-03T19:10:47Z Your post indicates that you're already in the Premier ve... https://ttlc.intuit.com/community/taxes/discussion/your-post-indicates-that-you-re-already-in-the-premier-ve/01/320682#M134560 <P>Your post indicates that you're already in the Premier version of TurboTax Online.&nbsp; That's why the only other upgrade option is the Self-Employed version.</P><P>Did you receive any 1099-MISC income? &nbsp;</P><P>You can downgrade your TurboTax Online version as long as you haven't yet made payment by using the "Clear and Start Over" feature.&nbsp; Just keep in mind that all data entry will be deleted.&nbsp; See the instructions below.</P><P> <A href="https://ttlc.intuit.com/replies/4248526" target="_blank">https://ttlc.intuit.com/replies/4248526</A> <BR /> </P> Mon, 03 Jun 2019 19:10:48 GMT https://ttlc.intuit.com/community/taxes/discussion/your-post-indicates-that-you-re-already-in-the-premier-ve/01/320682#M134560 Kat 2019-06-03T19:10:48Z