https://ttlc.intuit.com/community/taxes/discussion/download-not-working/01/3620711#M1337453 <P>I purchased TurboTax from Amazon, but the download page never loads.&nbsp;</P> Wed, 02 Apr 2025 16:45:03 GMT timothy1863 2025-04-02T16:45:03Z https://ttlc.intuit.com/community/taxes/discussion/download-not-working/01/3620711#M1337453 <P>I purchased TurboTax from Amazon, but the download page never loads.&nbsp;</P> Wed, 02 Apr 2025 16:45:03 GMT https://ttlc.intuit.com/community/taxes/discussion/download-not-working/01/3620711#M1337453 timothy1863 2025-04-02T16:45:03Z https://ttlc.intuit.com/community/taxes/discussion/re-download-not-working/01/3620719#M1337456 <P>Try a different browser.</P> Wed, 02 Apr 2025 16:45:55 GMT https://ttlc.intuit.com/community/taxes/discussion/re-download-not-working/01/3620719#M1337456 CatinaT1 2025-04-02T16:45:55Z https://ttlc.intuit.com/community/taxes/discussion/re-download-not-working/01/3620917#M1337518 <P>I've tried both Chrome and Microsoft Edge. Same result.&nbsp;</P> Wed, 02 Apr 2025 17:42:29 GMT https://ttlc.intuit.com/community/taxes/discussion/re-download-not-working/01/3620917#M1337518 timothy1863 2025-04-02T17:42:29Z https://ttlc.intuit.com/community/taxes/discussion/re-download-not-working/01/3622375#M1337918 <P><SPAN style="font-size:14px;">Here are a couple more things to try and troubleshoot your issue:&nbsp;</SPAN></P> <P>&nbsp;</P> <UL> <LI><SPAN style="background-color:transparent;color:#333333;font-size:14px;">Clear your cache and delete cookies. &nbsp;</SPAN> <UL> <LI><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US" target="_blank"><SPAN style="background-color:transparent;color:#205ea3;font-size:14px;"><U>How to clear your cache</U></SPAN></A></LI> <LI><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US" target="_blank"><SPAN style="background-color:transparent;color:#205ea3;font-size:14px;"><U>How do I delete cookies</U></SPAN></A></LI> </UL></LI> </UL> <P>&nbsp;</P> <P><SPAN style="background-color:transparent;color:#205ea3;font-size:14px;"><U><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/5818729">@timothy1863</a></SPAN>&nbsp;</U></SPAN></P> Thu, 03 Apr 2025 00:27:28 GMT https://ttlc.intuit.com/community/taxes/discussion/re-download-not-working/01/3622375#M1337918 RachelW33 2025-04-03T00:27:28Z