topic Re: Cannot open Download in Get your taxes done using TurboTax

Cannot open Download

CamrryMyst — Tue, 25 Mar 2025 04:54:03 GMT

I click on the download and it asks how I want to open file with the box in front of Always Use This App to Open .crdownload but the OK button is greyed

Re: Cannot open Download

JohnB5677 — Tue, 25 Mar 2025 13:20:46 GMT

For installation and software issues you can contact the TurboTax Support Phone Number

Re: Cannot open Download

CamrryMyst — Tue, 25 Mar 2025 22:05:27 GMT

Unfortunately your Automated Response system will not allow me to advance without providing my Support ID which I had left open on the desktop but now no longer shows. Asking it to tell me where to find my Support ID is useless.

Re: Cannot open Download

JohnB5677 — Wed, 26 Mar 2025 14:21:07 GMT

To get a Support ID for your issue, visit our Contact us page and call us directly at the phone number provided.