Cannot File Taxes

AnaE1 — Mon, 24 Mar 2025 19:57:00 GMT

REVIEW is not working so unable to file my taxes. This message keeps appearing

This wasn't expected, but we're working on fixing it

Re: Cannot File Taxes

LindaS5247 — Mon, 24 Mar 2025 20:14:07 GMT

You could try logging out of the program, and clearing your cache and cookies. Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

You may also try using another browser.

Also, make sure that all updates have been run for your TurboTax program.

Click here for information on manually updating TurboTax.

You should be able to continue your return if everything is correct even though it says "Needs Review". ‌

If you are e-filing your 2024 amended return, prior to e-filing, TurboTax will run a complete check of your return(s) and will bring attention to any errors that may prevent you from e-filing. ‌The program will prompt you to make any necessary changes needed to e-file your return.

If this issue has not been resolved, please come back to TurboTax Community with any additional information or questions you may have and we will be glad to help you.

Re: Cannot File Taxes

AnaE1 — Mon, 24 Mar 2025 22:32:23 GMT

Still not working even after clearing cache and cookies

Re: Cannot File Taxes

LindaS5247 — Tue, 25 Mar 2025 00:42:36 GMT

You can contact TurboTax Customer Support at 800-446-8848.

topic Cannot File Taxes in Get your taxes done using TurboTax

Cannot File Taxes

This wasn't expected, but we're working on fixing it

Re: Cannot File Taxes

Re: Cannot File Taxes

Re: Cannot File Taxes