topic I have turbotax 2016 and can't load it. I've loaded it before but now it doesn't work in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-have-turbotax-2016-and-can-t-load-it-i-ve-loaded-it-before-but-now-it-doesn-t-work/01/316088#M132712 should i uninstall it and reinstall with the installer icon? Mon, 03 Jun 2019 18:58:08 GMT kjhennen 2019-06-03T18:58:08Z I have turbotax 2016 and can't load it. I've loaded it before but now it doesn't work https://ttlc.intuit.com/community/taxes/discussion/i-have-turbotax-2016-and-can-t-load-it-i-ve-loaded-it-before-but-now-it-doesn-t-work/01/316088#M132712 should i uninstall it and reinstall with the installer icon? Mon, 03 Jun 2019 18:58:08 GMT https://ttlc.intuit.com/community/taxes/discussion/i-have-turbotax-2016-and-can-t-load-it-i-ve-loaded-it-before-but-now-it-doesn-t-work/01/316088#M132712 kjhennen 2019-06-03T18:58:08Z Yes, uninstall and re-insatll. https://ttlc.intuit.com/community/taxes/discussion/yes-uninstall-and-re-insatll/01/316098#M132717 Yes, uninstall and re-insatll. Mon, 03 Jun 2019 18:58:09 GMT https://ttlc.intuit.com/community/taxes/discussion/yes-uninstall-and-re-insatll/01/316098#M132717 r-minier 2019-06-03T18:58:09Z I have already uninstalled it and reinstalled it.  Do i h... https://ttlc.intuit.com/community/taxes/discussion/i-have-already-uninstalled-it-and-reinstalled-it-do-i-h/01/316105#M132721 I have already uninstalled it and reinstalled it.  Do i have to buy another copy?  can i get reimbursed? Mon, 03 Jun 2019 18:58:10 GMT https://ttlc.intuit.com/community/taxes/discussion/i-have-already-uninstalled-it-and-reinstalled-it-do-i-h/01/316105#M132721 kjhennen 2019-06-03T18:58:10Z