topic I bought turbotax premier on a dvd and cannot run it on my computer because OS is too old. How do I switch over to turbotax online without paying another fee??? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-bought-turbotax-premier-on-a-dvd-and-cannot-run-it-on-my-computer-because-os-is-too-old-how-do-i/01/315888#M132665 Mon, 03 Jun 2019 18:57:32 GMT jbardinsf 2019-06-03T18:57:32Z I bought turbotax premier on a dvd and cannot run it on my computer because OS is too old. How do I switch over to turbotax online without paying another fee??? https://ttlc.intuit.com/community/taxes/discussion/i-bought-turbotax-premier-on-a-dvd-and-cannot-run-it-on-my-computer-because-os-is-too-old-how-do-i/01/315888#M132665 Mon, 03 Jun 2019 18:57:32 GMT https://ttlc.intuit.com/community/taxes/discussion/i-bought-turbotax-premier-on-a-dvd-and-cannot-run-it-on-my-computer-because-os-is-too-old-how-do-i/01/315888#M132665 jbardinsf 2019-06-03T18:57:32Z You'll have to request a refund. Here's how: TurboTax CD/... https://ttlc.intuit.com/community/taxes/discussion/you-ll-have-to-request-a-refund-here-s-how-turbotax-cd/01/315900#M132669 <P>You'll have to request a refund. Here's how:&nbsp;<A href="https://support.turbotax.intuit.com/forms/refund-request.jsp" target="_blank">TurboTax CD/Download Refund Request Form</A>.&nbsp;</P><UL> <LI>If you don't receive the refund by 4/15/19, you'll have to file an extension.See&nbsp;<A href="https://ttlc.intuit.com/questions/1901031-how-do-i-file-an-irs-extension-form-4868-in-turbotax-online" target="_blank">How do I file an IRS extension (Form 4868) in TurboTax Online?</A> </LI> </UL> Mon, 03 Jun 2019 18:57:37 GMT https://ttlc.intuit.com/community/taxes/discussion/you-ll-have-to-request-a-refund-here-s-how-turbotax-cd/01/315900#M132669 HelenaC 2019-06-03T18:57:37Z