topic Re: Never given license code in Get your taxes done using TurboTax

Never given license code

garyhouch — Sat, 22 Mar 2025 20:26:35 GMT

I'm in a circle. Intuit lets me completely download and install TurboTax 2024 Deluxe for Desktop, but never prompts me to pay or gives me a license code. So obviously I can't launch TurboTax without a license code. Everything I see online says to log into my Intuit account, which I have done, but there is nothing in my account showing that I own TurboTax 2024. Please help. I just need the license code for the product I have already been able to install. Thanks.

Re: Never given license code

DoninGA — Sat, 22 Mar 2025 20:29:01 GMT

Where did you purchase the TurboTax desktop edition for tax year 2024?

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US?uid=m8knw90s

Re: Never given license code

garyhouch — Sat, 22 Mar 2025 20:30:35 GMT

I didn't purchase it. That's the problem (I think). I isntalled it from the Intuit website and let me go through the entire process, including signing the licensing agreement, but never prompted me for payment or gave me a license code.

Re: Never given license code

VolvoGirl — Sat, 22 Mar 2025 20:31:44 GMT

If you haven’t paid or bought the License Code yet sounds like you want to buy the Desktop program? You can buy the Desktop Download program at

TurboTax® Desktop 2023-2024 | Tax Software Download

Re: Never given license code

garyhouch — Sat, 22 Mar 2025 22:41:31 GMT

That worked. Thanks. Five times I had downloaded it from elsewhere on the internet and it let me install the software without paying or getting a license code. Appreciate your help.