topic Cannot launch TurboTax 2024 in Get your taxes done using TurboTax

Cannot launch TurboTax 2024

Rick145 — Sat, 22 Mar 2025 05:26:59 GMT

I get the error message:

The file "C:\Program Files\TurboTax\Individual\2024\64bit\Url.Config" has an invalid signature. Please reinstall this application.
What I have tried:
Uninstalling, rebooting and the reinstalling

Uninstalling - deleting all TurboTax folders and reinstalling

Changing Temp folder to c:\Temp

Any other suggestions please?

Re: Cannot launch TurboTax 2024

MarilynG1 — Wed, 26 Mar 2025 01:34:53 GMT

Here's How to Turn Off Anti-Virus Programs, which may resolve your issue.

There's more things to check for Troubleshooting TurboTax Desktop Issues.

@Rick145

Re: Cannot launch TurboTax 2024

Rick145 — Sat, 29 Mar 2025 03:14:13 GMT

I have no problems installing Turbo Tax is just trying to run it. Fortunatly I have another computer that it runs on. They both use the same antivirus software, both windows 11, both microsoft computers.