topic Re: Financial Institution Missing in Get your taxes done using TurboTax

Financial Institution Missing

WineGuy7418 — Tue, 18 Mar 2025 21:29:53 GMT

Just getting started on Turbo Tax Deluxe, desktop. A financial institution I have a 1099-INT for is not appearing in the drop-down menu, and I am unable to move on. It is Navy Federal Credit Union, and I have had interest from them for over 30 years. The 1099-INT page even has NFCU as an entry for previous years.

Re: Financial Institution Missing

DawnC — Tue, 18 Mar 2025 21:34:59 GMT

Scroll down to the bottom of the page and choose Skip Import. Then you will be able to enter the form manually.

Re: Financial Institution Missing

Mike9241 — Tue, 18 Mar 2025 21:42:27 GMT

Call them.