https://ttlc.intuit.com/community/taxes/discussion/2023-backup-will-not-open/01/3564602#M1317628 <P>Desktop crashed, reinstalled turbotax 2023, tried to load return saved on backup hard drive but will not open.</P> Thu, 13 Mar 2025 14:59:39 GMT usnavy 2025-03-13T14:59:39Z https://ttlc.intuit.com/community/taxes/discussion/2023-backup-will-not-open/01/3564602#M1317628 <P>Desktop crashed, reinstalled turbotax 2023, tried to load return saved on backup hard drive but will not open.</P> Thu, 13 Mar 2025 14:59:39 GMT https://ttlc.intuit.com/community/taxes/discussion/2023-backup-will-not-open/01/3564602#M1317628 usnavy 2025-03-13T14:59:39Z https://ttlc.intuit.com/community/taxes/discussion/re-2023-backup-will-not-open/01/3564613#M1317629 <P>Which file did you save for tax year 2023?&nbsp; The tax data file, which has a file extension of<STRONG> .tax2023</STRONG>?&nbsp; Or the PDF of the 2023 tax return?</P> Thu, 13 Mar 2025 15:05:38 GMT https://ttlc.intuit.com/community/taxes/discussion/re-2023-backup-will-not-open/01/3564613#M1317629 DoninGA 2025-03-13T15:05:38Z https://ttlc.intuit.com/community/taxes/discussion/re-2023-backup-will-not-open/01/3580554#M1323106 <P><SPAN style="font-size:14px;">Please follow the steps in </SPAN><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/troubleshoot-installation-running-turbotax-windows/L79TYvMhM_US_en_US" target="_blank"><SPAN style="font-size:14px;">this link to troubleshoot</SPAN></A><SPAN style="font-size:14px;"> the issue.</SPAN></P> Wed, 19 Mar 2025 01:16:34 GMT https://ttlc.intuit.com/community/taxes/discussion/re-2023-backup-will-not-open/01/3580554#M1323106 JotikaT2 2025-03-19T01:16:34Z