topic Need help from a live agent in Get your taxes done using TurboTax

Need help from a live agent

robertomoreland26 — Tue, 03 Feb 2026 16:05:14 GMT

Need help from a live agent

Re: Need help from a live agent

xmasbaby0 — Wed, 12 Mar 2025 14:15:21 GMT

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

Re: Need help from a live agent

JohnB5677 — Wed, 12 Mar 2025 14:17:08 GMT

You can select the Live Tax Advice button on the top left of the screen.

There may be an additional charge, but you will be able to

You can speak with an expert that can view your screen and give advice
Complete a final review before you file
Have access to tax experts all year.

Otherwise, if you have a specific question you can post it to this forum.