topic Request a refund on download in Get your taxes done using TurboTax

Request a refund on download

jason1564 — Tue, 03 Feb 2026 16:12:06 GMT

Order the one for Mac instead on pc/windows

Re: Request a refund on download

RachelW33 — Wed, 12 Mar 2025 03:29:16 GMT

For a refund on your download, you will need to contact TurboTax customer support. Please see How do I contact TurboTax?

Re: Request a refund on download

VolvoGirl — Wed, 12 Mar 2025 03:42:36 GMT

You can download both Windows and Mac with your purchase.

Since you now have to log into an Intuit Account all your downloads and licenses are listed there (even if you bought it from somewhere else) so if you need to download to install it again or install on another computer, even on the other operating system (Windows, Mac). And the download will always be up to date with all the updates.

See this, at the bottom Common Questions- How to switch from one operating system to the other

How to install TurboTax CD/Download software with license code