topic Glitch endless loop - dependent care set aside Oregon in Get your taxes done using TurboTax

Glitch endless loop - dependent care set aside Oregon

caditzj — Sun, 09 Mar 2025 12:57:55 GMT

Turbotax 2024 premier, just before e-file I get an error saying "Sch OR-WFHDC: provider amount you paid of $x in total you paid provider of x+550 should always be the same.". But no matter what I change the initial value to it always repeats the error but adds $550 to the new value. So essentially it always increases the total I paid to provider based on whatever I put into the total amount I paid. It will not let me e-file because of this discrepancy that it seems to be creating through a code bug.

Re: Glitch endless loop - dependent care set aside Oregon

caditzj — Mon, 10 Mar 2025 13:44:13 GMT

Anyone know how I get help from TurboTax? I can't figure out how to reach out to them to see if there's a fix coming or if I just have to print and mail my taxes as this error won't let me e-file.

Anyone knows there a 1-800 number or an email address? I can't find one.

Re: Glitch endless loop - dependent care set aside Oregon

CatinaT1 — Mon, 10 Mar 2025 21:08:33 GMT

Here is a link:  Turbo Tax Customer Service