https://ttlc.intuit.com/community/taxes/discussion/re-digital-assistant-box-does-not-open/01/3541235#M1309581 <P>You can try these steps to resolve if you are using the online version:</P> <UL> <LI>Clearing your <A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank">Cache</A> and <A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank">Cookies</A></LI> <LI>Using a different browser</LI> <LI>Opening an Incognito Window</LI> </UL> Wed, 05 Mar 2025 16:29:51 GMT CatinaT1 2025-03-05T16:29:51Z https://ttlc.intuit.com/community/taxes/discussion/digital-assistant-box-does-not-open/01/3519406#M1302434 <P>When I click on magnifying glass/search in upper right corner, the TT Help box open with a circle spinning in the center as though it's trying to open.&nbsp; Nothing more ever happens.&nbsp; I have tried updating, closing and reopening program multiple times and result is same every time.</P> Wed, 26 Feb 2025 14:46:09 GMT https://ttlc.intuit.com/community/taxes/discussion/digital-assistant-box-does-not-open/01/3519406#M1302434 ET3605 2025-02-26T14:46:09Z https://ttlc.intuit.com/community/taxes/discussion/re-digital-assistant-box-does-not-open/01/3541235#M1309581 <P>You can try these steps to resolve if you are using the online version:</P> <UL> <LI>Clearing your <A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank">Cache</A> and <A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank">Cookies</A></LI> <LI>Using a different browser</LI> <LI>Opening an Incognito Window</LI> </UL> Wed, 05 Mar 2025 16:29:51 GMT https://ttlc.intuit.com/community/taxes/discussion/re-digital-assistant-box-does-not-open/01/3541235#M1309581 CatinaT1 2025-03-05T16:29:51Z