topic import seems to work, but there's no new data in Get your taxes done using TurboTax

import seems to work, but there's no new data

RustyShackleford — Tue, 04 Mar 2025 00:06:39 GMT

I'm importing from a major brokerage. Turbotax opens a browser window, I enter my credentials for the brokerage login, and after a few seconds it says "Success! We got your tax data. You can now return to TurboTax". But there's no data in Turbotax.

Searching around, this seems like a perennial problem.

Re: import seems to work, but there's no new data

SteamTrain — Tue, 04 Mar 2025 00:20:00 GMT

Someone else saved their file and exited TTX entirely.

Then restarted TTX and they found the new data.

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Could be an issue isolated to either MAC, or Windows computers...maybe?

Re: import seems to work, but there's no new data

RustyShackleford — Tue, 04 Mar 2025 23:52:12 GMT

Crickets here from any Turbotax person, and it's not worth the hassle of trying to call in. I'll just mail in the 1099-B with Form 8453. This seems to happen a lot, and I wish Intuit would try to address it.