topic 5 e-files question in Get your taxes done using TurboTax

5 e-files question

lisacarey5 — Sun, 02 Mar 2025 15:44:15 GMT

On our 5th efile the form was rejected by IRS for simple error that TT could not have known. TT sends email, we click on link in email to fix error, opens our return, we fix error, run all checks again, go to efile and TT says we have reached our 5 maximum and cannot efile. QUESTION: Does TT now recognize this return as one of the original allowed 5? Is there a way to file this efile instead of printing it? It was part of the 5.

Thanks, I have spend 40 minutes on phone with TT and cannot get anyone to understand my question.

Lisa

Re: 5 e-files question

fanfare — Sun, 02 Mar 2025 15:56:23 GMT

how simple an error?

If you corrected the SSN for example, it is considered a new e-File.

@lisacarey5

Re: 5 e-files question

lisacarey5 — Sun, 02 Mar 2025 16:11:57 GMT

SSN, but it is TT that is saying "cannot efile because 5 limit has been reached".

Re: 5 e-files question

lisacarey5 — Sun, 02 Mar 2025 16:16:13 GMT

Thank you. It took you 1 minute to answer something TT 'tax experts' could not for 40 minutes and 2 phone calls.

Re: 5 e-files question

fanfare — Sun, 02 Mar 2025 16:16:50 GMT

As I said above, TT is going to count the number of returns with different SSN

Re: 5 e-files question

fanfare — Sun, 02 Mar 2025 16:33:53 GMT

If the return is simple enough and you don't want to file on paper

you can reenter the tax data here

https://www.irs.gov/e-file-providers/free-file-fillable-forms

@lisacarey5