topic Re: Wrong email address printing on state return in Get your taxes done using TurboTax

Wrong email address printing on state return

debbiek405 — Mon, 23 Feb 2026 14:34:10 GMT

My intuit account has my current email address. However, when I use Turbotax Desktop for Mac, my state tax return automatically fills in an old email address of mine under the signature lines. I can't find where to get that corrected (other than overriding the field), so that the correct information transfers to next year's tax return as well. Anybody know how to correct this? Thanks!

Re: Wrong email address printing on state return

ee-ea — Mon, 20 Mar 2023 03:51:50 GMT

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/update-turbotax-account-information/L0YoC0H31_US_en_US?uid=lfgai5mc

Re: Wrong email address printing on state return

TerukoL — Mon, 20 Mar 2023 15:14:42 GMT

Follow these steps to update your TurboTax account email, phone number, mailing address, or password:

Sign in to your Intuit account
To update your user ID, password, email address, or phone number, select Sign in & security
To update your name, date of birth, address, or occupation, select Personal info

However, if this does not resolve your issue, please click the link to contact TurboTax customer support.

Re: Wrong email address printing on state return

debbiek405 — Mon, 20 Mar 2023 16:48:44 GMT

Thank you for your suggestion. However, my email is already correct in my Turbotax account. That is not the issue. When I import a previous year's tax return and transfer the information, it is transferring an old email address (that has not been active for years) onto my current year's tax return.

Re: Wrong email address printing on state return

MichelleLO — Mon, 20 Mar 2023 18:14:51 GMT

If the system will not let you edit the email address after importing, please reach out to TurboTax Customer Support for assistance.

What is the TurboTax phone number?

Re: Wrong email address printing on state return

TeeAnn — Mon, 19 Feb 2024 21:14:36 GMT

Did you ever get this figured out? I am having this problem this year with my son's return.

Re: Wrong email address printing on state return

CatinaT1 — Wed, 21 Feb 2024 16:25:41 GMT

If this does not work, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

How do I update my TurboTax account info?

Re: Wrong email address printing on state return

debbiek405 — Fri, 28 Feb 2025 18:51:55 GMT

No, unfortunately, I never did :(