topic not getting the 6 digit code to confirm identity in Get your taxes done using TurboTax

not getting the 6 digit code to confirm identity

bethere58 — Tue, 03 Feb 2026 07:25:18 GMT

not getting the email with the 6 digit code to confirm identity

CatinaT1 — Fri, 28 Feb 2025 14:57:15 GMT

Are you talking about an IP Pin?

You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN.

bethere58 — Fri, 28 Feb 2025 15:01:16 GMT

it saya im to get an email with a 6 digit code to be able to sign our return

DoninGA — Fri, 28 Feb 2025 15:02:43 GMT

You must be referring to the verification code sent by TurboTax so you can complete the filing of the tax return.

Dantemurillo — Thu, 10 Apr 2025 23:52:22 GMT

I'm trying to file but not getting the verification code

CatinaT1 — Fri, 11 Apr 2025 14:34:20 GMT

Tgirlboxer1 — Tue, 15 Apr 2025 21:55:36 GMT

It says it will send a email code to complete my taxes, but I’m not receiving a email with a code and it will not let me complete

MarilynG1 — Wed, 16 Apr 2025 02:27:34 GMT

Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account.

You can also choose to receive your code by Text:

To receive your codes through text please complete the following: