topic Re: Help Line in Get your taxes done using TurboTax

Help Line

sanjacpac — Wed, 11 Mar 2020 18:27:48 GMT

I accidently entered the information for a 1099-LTC twice and could not figure out how to delete the duplicate. As instructed, I tried using the online help system and got a call-in code. I tried calling the help line several times and despite having and entering the required code, the annoying voice activated system would not transfer me to a live person for help; it kept asking for my e-mail address which I tried to provide. Please add an option where the caller can bypass the stupid voice-activated system, if necessary!!

Overall, I am satisfied with the product.

Re: Help Line

LeonardS — Wed, 11 Mar 2020 19:13:00 GMT

To delete Form 1099-LTC follow these steps:

With TurboTax open select Tax Tools in the left panel.
Select tools
Select delete forms
Select delete on the line for Form 1099-LTC
Select Delete Selected Form

File taxes for 2021

josegalant12 — Sun, 27 Feb 2022 03:56:24 GMT

I file my taxes return for 2021 and it kick me off after i paid. Now i cant access to them or finish the e-file for my taxes. Its already paid as well. Anyway i can reach anybody to help me would be great.

Thanks

Re: File taxes for 2021

LindseyLO — Sun, 27 Feb 2022 16:31:30 GMT

For further assistance please reach out to Customer Support by clicking here.

Re: Help Line

CarlsonRichardK — Tue, 22 Mar 2022 17:58:49 GMT

Cannot enter W2 wage data in TT deluxe 2021

Re: Help Line

EbonyA — Tue, 22 Mar 2022 19:23:36 GMT

What issues are you experiencing when attempting to enter your W-2 data? in the interim please review the resources below:

How to import or enter W-2

Can't import W-2

@CarlsonRichardK

Re: Help Line

Adventure5600 — Thu, 27 Feb 2025 01:18:25 GMT

Need help setting a new password

Re: Help Line

MarilynG1 — Thu, 27 Feb 2025 02:49:05 GMT

You have to be signed in to your TurboTax online account to change your user ID or password.

If you need to change your password but don't remember it, sign out and go to account recovery.

Sign in to your TurboTax account.
Select Intuit Account in the left-side menu (towards the bottom)
In the Manage your Account section, select Sign In & Security.
Select either User ID or Password to make changes.
Enter the new information.
Select Save after entering your new user ID or password.

While here, you can also update other account information, add a phone number or passkey for increased security, or turn on two-step authentication.

@Adventure5600