topic Error Code 2 Cannnot transmit in Get your taxes done using TurboTax

Error Code 2 Cannnot transmit

rterlep — Sun, 23 Feb 2025 17:53:58 GMT

Cant send my taxfile because of Error Code 2.

I have not scanned or added any documents into the file. I only used the forms that were internally generating.

I repeatedly get the Error Code 2 cannot transmit.

I have cleared cache, cookies, etc. My wifi signal is excellent. I'm using Windows 11 on a desktop, the same computer I have used with Turotax for past 4 years.

Any suggestions?

Re: Error Code 2 Cannnot transmit

CatinaT1 — Mon, 24 Feb 2025 21:24:31 GMT

See if the solutions in this thread help: https://ttlc.intuit.com/community/taxes/discussion/efile-transmission-error/00/3248462

Re: Error Code 2 Cannnot transmit

rterlep — Tue, 25 Feb 2025 01:10:49 GMT

I have not added any forms (8453) or documents (pdf's) to my return. It is a simple return with no downloads from outside agencies.

The threads all refer to pdf docs that were too large. I repeat, I did not add or download any docs to my return

The prior agent said I might be locked out because I have tried ALL of the solutions I found online: clearing pop ups, cache, cookies, reducing security levels, and turning off the firewall. Gwendolyn said too many attempts to submit may result in being locked out.

Please offer a solution that I have not tried or that applies to my situation. Also, am I locked out after numerous attempts to transmit?

Rosa

Re: Error Code 2 Cannnot transmit

CatinaT1 — Tue, 25 Feb 2025 15:01:08 GMT

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service