Customer Service number

qhickman — Fri, 21 Feb 2025 16:45:53 GMT

Well I tried calling the customer service number 18004488848 and I am disappointed. First time I called I opted not to take one of their offers and was hung up on. Second time the call would not go through, very unprofessional. I just want a answer to my questions. I chose the 5 day early option when I completed my taxes through your service, at this time my transcript shows a 846 tax code refund deposit for 2-26-25 yet when I check through TurboTax where's my refund it doesn't show approved yet only accepted. According to what I paid for the 5 day early option I should be getting my refund within a day or so. Please advise since I can't get anyone on the phone to answer my questions.

Re: Customer Service number

CatinaT1 — Tue, 25 Feb 2025 20:47:23 GMT

Sounds like today is your 5 Days. You should get an email from TurboTax when your refund is on its way. Some didn't get an email until late in the day, but still got their deposit.

For more information click on the link below

5 Days Early Option

If you don't get your deposit, there is a few reasons why that might happen.

Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund up to 5 days ahead of when the IRS would have deposited your refund.
The IRS didn't give Intuit up to 5 or more days of notice in advance. This stopped Intuit from meeting the up to 5 days early expectations.

If TurboTax is unable to deliver the refund up to 5 days early, your order will be canceled and you won't be charged the up to 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable.

If you don’t receive an update email or an automatic refund (if applicable) within a few days, you can contact TurboTax Customer Support by clicking the link below.

TurboTax Phone Number

[Edited 2/25/25|12:47pm PST]

topic Customer Service number in Get your taxes done using TurboTax

Customer Service number

Re: Customer Service number