topic Re: Failed validation error in Get your taxes done using TurboTax

Failed validation error

david887 — Sat, 15 Feb 2025 18:44:45 GMT

I'm getting the failed validation error last night trying to e-file both federal and state. It asked me to get an update but the program showed all the latest update are done.

Re: Failed validation error

CatinaT1 — Sat, 15 Feb 2025 19:03:17 GMT

Here are several troubleshooting steps that you can try:

Make sure your Windows Software is up to date.
If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

Re: Failed validation error

FailedValidation — Sun, 16 Feb 2025 05:15:41 GMT

You're not alone. What state? I've seen several people have this same issue and weve all been California.

Turbotax needs to GET IT TOGETHER.

Re: Failed validation error

dianade — Sun, 16 Feb 2025 07:45:55 GMT

I am having the same issue with California. Any updates Turbotax?

Re: Failed validation error

ToanPhan — Sun, 16 Feb 2025 18:38:41 GMT

Same here. Able to e file federal but failed on CA state.

Re: Failed validation error

Mamabearbigfoot — Sun, 16 Feb 2025 19:03:23 GMT

Same here. Updated windows and turbo tax with no resolution. Still says validation error. California

Re: Failed validation error

KGS5N — Sun, 16 Feb 2025 19:55:32 GMT

My State Tax is in California as well, had the same issue. If we are paying for the software, TurboTax needs to do a better job.

Re: Failed validation error

Jim558 — Mon, 17 Feb 2025 17:03:51 GMT

I encountered the same problem trying to efile my SC state return so I turned off my virus protection and downloaded TurboTax again. Prior to installing, I uninstalled the current TurboTax program and verified Windows was up to date. Then after restarting my laptop, I installed the new downloaded version and turned virus protection back on. Thankfully, TurboTax transmitted the state return after the reinstall.

Re: Failed validation error

GS202502 — Mon, 17 Feb 2025 19:24:20 GMT

I have the same issue. Cannot e-file California taxes.

Re: Failed validation error

Mestisoboy — Mon, 17 Feb 2025 19:38:08 GMT

Still getting Failed Validation Error.

Opened TurboTax to e-file this morning. Mon 2/17.

It downloaded an update and then restarted.

Went to e-file and got Failed Validation Error.

Re-booted PC. : Failed Validation Error

Did manual master update. : Failed Validation Error

I was able to e-file Federal but not State.

This is not fixed and is a global issue at least for California as validated by the replies.

I'm not going to uninstall and re-install something that I paid for that should work.

Who's going to pay me for having to do I.T. work on an Intuit product because they can't get it together?

Location: California

Re: Failed validation error

GS202502 — Mon, 17 Feb 2025 20:30:44 GMT

I disabled my Norton antivirus/firewall protection, downloaded the latest CA update, and was able to efile my CA taxes.

Re: Failed validation error

Mestisoboy — Mon, 17 Feb 2025 19:44:36 GMT

How did you get "just" the California update?

I'm in the same boat as you.

Re: Failed validation error

paligas — Mon, 17 Feb 2025 19:48:20 GMT

What a shambolic product from Intuit. This is surely the last year I use TurboTax to file.

Re: Failed validation error

GS202502 — Mon, 17 Feb 2025 20:31:37 GMT

I just closed and opened TurboTax (after disabling my antivirus/firewall protection) and a new CA update appeared.

Re: Failed validation error

Mestisoboy — Mon, 17 Feb 2025 21:39:18 GMT

Yeah. It just updated for me. 🤙

Guaranteed it was a global issue just for State and rather than admit there was a problem, they wanted us to start uninstalling and re-installing software.

That's not our job if we're buying their product.

This is ridonkulus.

Re: Failed validation error

Mamabearbigfoot — Mon, 17 Feb 2025 23:24:12 GMT

Yes, just updated my turbo tax (california) and both (federal and state) were able to file. Phew. Glad it got fixed.

Re: Failed validation error

JM1183 — Tue, 18 Feb 2025 02:16:37 GMT

Same problem here with SC return. Says to update but all updates are done. Very frustrating!!

Re: Failed validation error

JM1183 — Tue, 18 Feb 2025 02:54:29 GMT

Does not work! What should have taken a short amount of time has turned into hours. Every year there is some problem like this. Have tried all the suggestions, manual updates, and still will not efile. Validation error.

Re: Failed validation error

CatinaT1 — Tue, 18 Feb 2025 17:57:11 GMT

Are you only having problems with your state?

Try this: State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file

Re: Failed validation error

aimlessolive318 — Wed, 19 Feb 2025 15:37:46 GMT

Just tried to submit fed and state last night. Got this same error. Was on the phone with TT support for a while last night. My computer needed updates. They thought that might be the issue. I did the updates, but didn't help. Reading stuff on here, I hadn't even thought about trying to only submit fed. I did that this morning, and it went through. I then tried state (Ohio), and got the validation failed error :( Still waiting to see/read how to fix this. I've already paid the $25 required to submit state electronically.